Kim Kidd

Mount Prospect,

Illinois

United States

I am a Service Operations leader with experience in the US and International Markets meeting business objectives through collaboration with team members, partners and technology focused on increasing customer loyalty and satisfaction. Results - oriented Service Operations Executive leading Technical Support Services, Field Engineering, Training, Call Centers, New Product Introductions and After Market Support Programs.

Kim Kidd

Kim Kidd has 130 links managed on Repio.

My LinkedInback to top

(saved 08/18/15)
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Kim Kidd | LinkedIn

https://www.linkedin.com/in/kimkidd

There are several Kim Kidd's on LinkedIn, however this is my personal account.

Work Experienceback to top

(saved 08/21/15)
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Project Manager at Panasonic

https://www.panasonicfa.com/

Developed and supported Service Operations and Technical Support Programs focused on delivering total customer solutions. Directed US and International hardware and software support operations, project management and integration teams.

(saved 08/26/15)
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Loma Systems

http://www.loma.com/_usca/NA2013/index_us.shtml

Directed and managed a team of field service engineers in the U.S., Canada and South America including contractors, OEMs and selective distributors. Managed the North American customer service programs, help desk, and technical support teams, while creating and implementing strategic plans supporting global market programs.

(saved 08/26/15)
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FP International

http://www.fpintl.com/

Directed and motivated field service technicians, engineers and support teams in North America including contractors, OEMs and distributors. Managed customer service programs for equipment installations, dispatching, training and help desk activities for internal and external customers completing an average of 650 customer visits, servicing 3,000 packaging and production support equipment per month within budgets.

(saved 08/26/15)
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Videojet Systems

http://www.videojet.com/us/homepage.html

Directed an interdisciplinary group of technical professionals supporting new and established products for large-scale systems installations and program upgrades. Transformed strategic planning into tactical actions with an emphasis on quality and on-time completion.

Educationback to top

(saved 08/26/15)
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Roosevelt University: http://www.roosevelt.edu/

Volunteer Charity Workback to top

(saved 08/26/15)
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Lane Tech Alumni Association LTAA

http://www.lanetechalumni.org/

Lane Tech Alumni Association: Executive Board: Vice President 2011 ? 2014: Secretary 2014 - Present, Board Member 2006 ? Present

(saved 08/26/15)
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Roosevelt University NW Alumni Chapter: http://www.roosevelt.edu/Alumni/Chapters/NWSuburba...

(saved 08/18/15)
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Kim Kidd

http://www.servicexecutives.com/site/epage/105902_...

Lane Tech Alumni Association: Executive Board: Vice President 2011 - 2014: Secretary 2014 - Present, Board Member 2006 - Present

(saved 08/18/15)
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President???s Message

http://www.lanetechalumni.org/aboutus.php?page=pre...

Lane Tech Alumni Association: Executive Board: Vice President 2011 - 2014: Secretary 2014 - Present, Board Member 2006 - Present

(saved 08/18/15)
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Board of Directors of Norwood Crossing

http://www.norwoodcrossing.org/board.php

A non-profit (501c3) senior living community located in Chicago's Norwood Park neighborhood. Our residential campus specializes in assisted living, skilled nursing, rehab, respite stays, and memory support (including Alzheimer's and dementia care). For more than 100 years, we have been dedicated to enhancing the independence and well-being of older adults.

(saved 08/18/15)
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Board of Directors

http://www.norwoodseniorsnetwork.org/board.php

Since 1994, our not-for-profit organization has taken pride in hiring only caring, skilled, experienced and compassionate people who support our mission. Everything we do is centered on enhancing the safety, privacy, and dignity of older adults while creating a more independent and secure lifestyle.

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